Privacy Policy

Last updated: December 2024

At Zique Fitness Nutrition, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, password, and business name
• Payment Information: Billing address and payment method (processed securely by Stripe)
• Client Data: Information you enter about your clients including names, contact info, health data, meal plans, and progress photos
• Communications: Messages you send through our platform or to our support team

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, and time spent on the platform
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and referring URLs

2. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process payments and manage subscriptions
• Send transactional emails (account confirmations, password resets)
• Provide customer support
• Improve and optimize our platform
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

Third Party	Purpose
Stripe	Payment processing
Supabase	Database hosting and authentication
Email Providers	Sending transactional emails
AI Services	Nutrition assistant features (anonymized)

We may also disclose information when required by law or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of data at rest
• Regular security audits and updates
• Access controls and authentication
• Secure payment processing via Stripe (PCI compliant)

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion:

• Account data is deleted within 30 days
• Backup copies may persist for up to 90 days
• Some data may be retained for legal compliance

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@ziquefitness.com.

7. Cookies and Tracking

We use essential cookies to:

• Maintain your login session
• Remember your preferences (like dark mode)
• Ensure platform security

We do not use tracking cookies for advertising purposes.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform. Continued use after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@ziquefitness.com
• Support: support@ziquefitness.com

12. For European Users (GDPR)

If you are in the European Economic Area, you have additional rights under GDPR including:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing is: contract performance, legitimate interests, and consent where applicable.